Cashmere Coaching and Consulting Privacy Policy
Cashmere Coaching and Consulting (Cashmere) is committed to protecting and respecting your privacy.
This privacy policy explains what personal information may be collected through this website, how it is used and the choices available to you regarding your information.
By using this website, contacting Cashmere or purchasing services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who is responsible for your information?
Cashmere Coaching and Consulting is the data controller responsible for the personal information collected through this website and during the delivery of coaching and consultancy services.
For any questions regarding this privacy policy or your personal information, contact: maureen@cashmerecandc.com
Information Cashmere may collect
Depending on how you interact with the website or services, Cashmere may collect:
- Name
- Email address
- Telephone number
- Postal or billing address
- Information submitted through contact forms
- Information relating to enquiries, bookings and purchases
- Coaching or consultancy information voluntarily shared during engagements
- Email marketing preferences
- Website usage information, including IP address, browser type and pages visited
- Information collected through cookies and website analytics tools
Why Cashmere collects your information
Personal information may be collected and used to:
- Respond to enquiries and requests
- Deliver coaching, consultancy and related services
- Process bookings and payments
- Manage client relationships
- Provide information about services that may be relevant to you
- Improve website performance and user experience
- Monitor website security
- Meet legal, regulatory or professional obligations
Lawful basis for processing
Cashmere processes personal information under one or more of the following lawful bases:
Contract – Where processing is necessary to provide requested services, fulfil bookings or manage agreements with clients.
Legitimate interests – Where processing is reasonably necessary for the operation and improvement of the business, website administration, service delivery and communication with clients.
Consent – Where you have actively chosen to receive marketing communications or accepted optional cookies. You may withdraw consent at any time.
Payments and online purchases
Payments made through the Cashmere website are processed by secure third-party payment providers.
Cashmere does not store or have access to full payment card details.
Where services are purchased online, information relating to the transaction may be retained for administrative, accounting and client service purposes.
Coaching and consultancy information
Information shared during coaching and consultancy engagements is treated confidentially and used solely for the purpose of providing agreed services. Information will not be disclosed to third parties except:
- Where required by law
- Where there is a safeguarding concern
- Where disclosure is necessary to prevent serious harm
How information may be shared
Cashmere may share information with trusted third-party service providers where necessary to operate the business.
Examples may include:
- Website hosting providers
- Payment processors
- Email marketing providers
- Website analytics providers
These providers only receive information required to perform their services and are expected to protect personal information appropriately.
Cashmere does not sell, rent or trade personal information to third parties.
How long information is retained
Personal information will only be retained for as long as reasonably necessary for the purposes for which it was collected or to meet legal, accounting or regulatory obligations. Retention periods may vary depending on the nature of the information and the services provided.
Website analytics and cookies
Cashmere may use cookies and analytics tools, including Google Analytics, to understand how visitors use the website and to improve website performance. Information collected through analytics tools does not normally identify individuals directly.
Further information can be found in the Cookies Policy.
Website security
Website usage information, including IP addresses and browser information, may be collected to help maintain website security and identify technical issues.
Your rights
Under UK data protection legislation, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Object to certain types of processing
- Restrict processing in certain circumstances
- Withdraw consent where consent has been relied upon
To exercise any of these rights, please contact: maureen@cashmerecandc.com
Links to other websites
This website may contain links to third-party websites.
Cashmere is not responsible for the privacy practices or content of external websites.
Visitors should review the privacy policies of any websites they visit.
Making a complaint
If you have concerns regarding how your personal information has been handled, please contact Cashmere in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Information Commissioner’s Office.
Website: www.ico.org.uk.
Telephone: 0303 123 1113
Address:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Changes to this Privacy Policy
Cashmere may update this Privacy Policy from time to time. Any updates will be published on this page and will take effect from the date of publication.
Last updated: June 2026